We offer FREE shipping on ALL order over $50

Service Policy

Contact Information:

Email: [email protected]

Introduction:

Welcome to Wassupgirl, your go-to destination for trendy and chic fashion apparel. We are committed to providing you with exceptional service and ensuring your shopping experience with us is smooth and enjoyable. Below, you’ll find our service policies, designed to assist you throughout your journey with Wassupgirl.

Ordering Process:

  • Browse & Select: Explore our latest collections and choose your favorite items.
  • Add to Cart: Once you’ve made your selections, simply add them to your shopping cart.
  • Checkout: Proceed to checkout, where you’ll provide your shipping and payment information.
  • Confirmation: After placing your order, you’ll receive a confirmation email with details of your purchase.

Shipping:

  • We offer fast and reliable shipping services to ensure your order reaches you promptly.
  • Shipping fees may vary depending on your location and the selected shipping method.
  • You’ll receive a tracking number via email once your order has been shipped, allowing you to track its progress.

Returns & Exchanges:

  • We want you to be completely satisfied with your purchase. If for any reason you’re not, we offer hassle-free returns and exchanges.
  • All returns must be initiated within 14 days of the date we ship out your order. 
  • Contact our customer service team at [email protected] to initiate a return or exchange process.

Customer Support:

  • Our dedicated customer support team is here to assist you with any queries or concerns you may have.
  • For inquiries regarding products, orders, or general assistance, please reach out to us at [email protected].

Feedback & Suggestions:

  • We value your feedback and suggestions as they help us improve our services and products.
  • Feel free to share your thoughts with us via email or our social media channels.

Privacy Policy:

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Conclusion:

At Wassupgirl, we’re committed to providing you with not only fashionable apparel but also exceptional service. Should you have any questions or require assistance, don’t hesitate to reach out to us. Happy shopping!